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Terms of Use

The website https://newtreats-store.com (hereinafter referred to as “the Site”) is published by NEWTREATS LTD, a company governed by Irish law (Private Company Limited by Shares), registered with the Companies Registration Office (CRO) under number 790664, with its registered office at 21 Tyrone House, James Joyce Street, D01 P0K5, Dublin, Republic of Ireland (hereinafter referred to as “the Seller”).

These Terms of Use (hereinafter “Terms”) set out the contractual provisions governing the rights and obligations of the Parties in connection with the use of the Site.

ANY USE OF THE SITE IMPLIES THE USER’S FULL AND UNCONDITIONAL ACCEPTANCE OF THESE TERMS.


1. DEFINITIONS

  • Client: Any natural person acting as a consumer under EU law.
  • Order: Purchase of Products made by a Client through the Site.
  • Terms of Use: These contractual conditions.
  • Terms of Sale: The conditions governing the sale of Products.
  • Client Account: The Client’s personal interface accessible via login credentials.
  • Product Page: The webpage presenting the commercial offer of a Product.
  • Login Credentials: The Client’s email address and password.
  • Product: All items available for sale on the Site.
  • User: Any person browsing the Site.
  • Seller: NEWTREATS LTD, an Irish company.

2. ACCEPTANCE OF TERMS

Use of the Site implies full and unconditional acceptance of these Terms, which are permanently available in the Site footer. Users agree to review them regularly. The applicable version is the one in force on the date of browsing.


3. TECHNICAL SPECIFICATIONS

The User acknowledges having the means and skills required to use the Site. Access costs (internet connection, mobile data, devices, etc.) remain at their own expense.


4. ACCESS AND REGISTRATION CONDITIONS

Any User may access the Site. Creating a Client Account requires acceptance of these Terms and the provision of accurate, truthful, and up-to-date information.

4.1 Registration

The User creates their Client Account through the “Login” section. The email address and password constitute the Login Credentials. Only one account per Client is permitted.

4.2 Credentials

The Client is responsible for the confidentiality and use of their credentials. In the event of loss, theft, or unauthorized use, the Client must inform NEWTREATS LTD at: contact@newtreats-store.com.

4.3 Account Deletion

The Client may request the deletion of their account by email at contact@newtreats-store.com. NEWTREATS LTD will deactivate the account and confirm its closure by email.


5. SERVICES

Users can browse Products by category, use the search function, and place Orders. Registered Clients have access to additional services (order history, invoices, address book, etc.).


6. ONLINE REVIEWS

Customer reviews may be collected through Trustpilot A/S (Denmark) or Google Ireland Ltd. (Ireland), in accordance with their respective terms of service.


7. OBLIGATIONS OF THE PARTIES

7.1 Users

  • Use the Site fairly, lawfully, and for its intended purpose only;
  • Respect the intellectual property rights of NEWTREATS LTD and third parties;
  • Not interfere with the proper functioning of the Site or attempt unauthorized access to its systems.

7.2 NEWTREATS LTD

Obligation of means: NEWTREATS LTD will make every effort to ensure continuous Site access but cannot guarantee uninterrupted or error-free service.


8. LIABILITY

NEWTREATS LTD shall not be held liable for interruptions due to maintenance, network issues, misuse or illegal use of the Site, or any external events beyond its control.


9. FORCE MAJEURE

Under Irish contract law, NEWTREATS LTD shall not be liable in cases of force majeure or unforeseen events rendering performance impossible.


10. INTELLECTUAL PROPERTY

All Site content (texts, images, logos, trademarks, source code, videos) is protected under Irish and EU intellectual property law. Any reproduction, distribution, extraction, or reuse is prohibited without written authorization from NEWTREATS LTD.


11. MINORS’ PROTECTION

Minors under 18 years of age may only make purchases with the prior authorization of their legal representatives.


12. PERSONAL DATA

NEWTREATS LTD complies with the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018 (Ireland). Data is processed for order management, customer service, and (if consented) marketing communications.

User rights: access, rectification, deletion, restriction, objection, and data portability. These rights can be exercised by email at contact@newtreats-store.com.

Supervisory authority: Data Protection Commission (DPC), Ireland.


13. EVIDENCE AGREEMENT

Electronic exchanges (emails, system logs, notifications) between NEWTREATS LTD and the User shall constitute valid proof under Irish contract law.


14. CUSTOMER SERVICE

📧 contact@newtreats-store.com
Customer service based in Dublin, Ireland — replies within 24 to 48 hours (excluding weekends and public holidays).


15. VALIDITY AND AMENDMENTS

These Terms may be updated at any time to comply with Irish and EU legislation. The online version applicable at the time of Site use prevails over any previous version.


16. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by Irish law. Any dispute relating to their validity, interpretation, or performance shall fall under the exclusive jurisdiction of the courts of Dublin (Republic of Ireland). Before initiating legal proceedings, Users are encouraged to seek an amicable resolution via our customer service.